Making technical subjects clear since 2012

Your expertise is exceptional. Is it understood online?

An independent audit of your website reveals where your clients, candidates and partners lose interest, and what to fix first.

Demander un diagnostic

Les enjeux

The questions your communication must settle

There are many. Here are three, one per audience.

Can your clients measure your difference?

Your processes and your standards are often described in terms only your peers understand. A buyer comparing three suppliers may see three identical websites; even when the expertise is anything but.

Can a candidate picture themselves at your company?

Industrial jobs have changed faster than their image. When a website doesn’t show what today’s roles really look like, recruitment gets longer and more expensive; however good the employer.

Do your partners understand what you do?

Funders weighing options, officials granting permits, neighbours with questions: they all decide on what they understand; and they form their opinion from documents and online, rarely inside your walls.

Behind these questions and all the others lies one main question: does your website show your value, or only your history? It’s hard to answer from the inside. That’s what the audit establishes, with evidence.

The answer

Un diagnostic.

We analyse how your expertise, processes and roles are expressed across your channels: website, sales materials, social media, employer brand, and we pinpoint where each audience loses interest.

You receive a prioritised action plan: what to fix, in what order, with what level of effort. Executable by your teams, your current web provider, or us.

The method

Five stages and a quantified conclusion.

  1. 01

    Cartographie

    An inventory of your technical content across all your channels.

  2. 02

    Analyse

    A clarity assessment framework: accuracy, hierarchy, visual/message alignment, fit with each audience (client, candidate, partner, neighbour).

  3. 03

    Diagnostic

    Drop-off points, invisible differences, visuals that undercut the message.

  4. 04

    Restitution

    A working session with your management, a prioritised action plan.

  5. 05

    Mesure

    Setting up audience measurement tools: the starting point is quantified, every change will be tracked.

3 to 4 weeks. Minimal involvement from your teams: one interview, access to materials, one presentation. The audience measurement stays in place.

La mesure

Backed by evidence

That page describing your key process: does it get three views a month, or three hundred? Is it read all the way through? Does it lead visitors to a contact, or is it where they leave your site?

Before any recommendation, we install audience measurement on your materials: the starting point is quantified, then every change is tracked. Before, during, after, the result shows in your statistics, not in our reports.

The credentials

An expert’s report

Cléa Cassutti, UX designer

Cléa Cassutti

UX designer — behavioural psychology

Cléa designs interfaces and user journeys based on how people actually decide: cognitive biases, motivations, points of friction. Over 50 website and application projects, from user interviews to tested prototypes.

In the audit, she looks at your site through the eyes of your customers, candidates and partners: what are they looking for, what do they understand in ten seconds, where do they drop off?

  • UX research
  • Behavioural psychology
  • User journeys
  • Conversion

Since 2012, Imascience has been translating scientific and technical complexity into visual language. A web agency measures your traffic and usability. We understand the technical subject, so we can judge whether it is well explained ; what your audiences really need to understand about your expertise.

The results

What changes, audience by audience

Clients who grasp your difference in a few minutes before comparing prices.

Candidates who see what your roles really involve and picture themselves on your shop floor.

A webmaster and providers working with a clear direction and priorities.

A budget aimed at what matters, in the right order, and decisions made on your figures, no longer on impressions.

Why not give a tour of your workshops to those who’ll never set foot in them?

When a client visits your plant, they understand and they sign. Online, that visit happens every day, without a guide. Thirty minutes are enough to frame the relevant scope and give you a firm proposal. Full audit: €3K to €8K excl. tax depending on scope.

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References

They trust us.

Since 2012, manufacturers and institutions have entrusted us with their most technical subjects.

  • Logo Andra
  • Logo Arte
  • Logo Atlantic eau
  • Logo Biotissue
  • Logo Brothier
  • Logo Cea
  • Logo Cnes
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  • Logo Id Logisitics
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  • Logo Nestle
  • Logo Nof Metal Coatings
  • Logo Nordic Pharma
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